If your keys are locked inside a unit or apartment building, the situation can feel more complicated than a standard house lockout. In most cases, a locksmith can still help, but access rules and approval requirements may apply depending on the building and your circumstances.
What happens if my keys are locked inside a unit or apartment building?
When keys are locked inside a unit or apartment, a locksmith’s first priority is confirming that you are authorised to access the property. Unlike standalone houses, apartment buildings often involve shared spaces, body corporate rules, and additional security considerations.
Once authority is confirmed, a professional locksmith can usually regain access using appropriate methods for the specific door and lock type.
Why apartment lockouts are handled differently
Apartment buildings often include:
- common entry doors or foyers
- shared garages or hallways
- restricted access areas
- building-wide security systems
Because unlocking a unit may involve passing through or working near common property, locksmiths must take extra care to ensure building security is not compromised.
What identification or approval may be required
Depending on the building and situation, a locksmith may ask for:
- photo identification showing the unit address
- confirmation from a property manager or landlord
- authorisation from the owner if the occupant is a tenant
- verification once access is gained if ID is inside the unit
If your ID is locked inside, locksmiths will often use alternative verification methods rather than refusing help outright.
Can a locksmith unlock the unit without damaging the door?
In many cases, yes.
If the unit door and lock are in good condition, a locksmith will usually attempt non-destructive entry methods first. This allows access without damage and avoids unnecessary lock replacement.
If damage is unavoidable due to lock condition or security design, the locksmith will explain this before proceeding.
What if the lock needs to be rekeyed afterward?
If keys are locked inside and then recovered, rekeying is often not required. However, if:
- spare keys are missing
- access control is uncertain
- the lock is worn or unreliable
the locksmith may recommend rekeying to restore full security. This decision is always explained before work is carried out.
What a reputable locksmith will explain upfront
Before starting work on an apartment lockout, a professional locksmith will:
- confirm who is authorised to grant access
- explain any building or body corporate considerations
- outline access methods and costs
- let you decide how to proceed
When you contact Terry’s Locksmiths, these expectations are explained clearly so there are no surprises.
Need help right now?
If your keys are locked inside a unit or apartment and you need advice or urgent assistance, contact Terry’s Locksmiths here:
https://tlslocks.com.au/contact-us/