If you’ve experienced a break-in, lost keys, or lock damage and are dealing with an insurance claim, you may be wondering whether a locksmith can provide documentation to support that claim. In many cases, the answer is yes.
Do locksmiths provide documentation for insurance claims?
Yes. Reputable locksmiths commonly provide documentation that can help support insurance claims following events such as break-ins, forced entry, vandalism, or lost keys that compromise security.
This documentation helps demonstrate that reasonable steps were taken to secure the property and repair or replace damaged locks.
What type of documentation can a locksmith provide?
Depending on the situation, a locksmith may provide:
- a tax invoice or receipt detailing the work carried out
- a description of the damage observed
- confirmation of locks repaired, rekeyed, or replaced
- notes about forced entry or compromised security
This information can be useful when submitting a claim or responding to insurer questions.
When insurance documentation is most commonly needed
Insurance-related documentation is often required after:
- a break-in or attempted break-in
- forced entry causing lock or door damage
- lost or stolen keys that require rekeying
- vandalism affecting locks or security hardware
In these situations, insurers may ask for proof that the property was secured promptly.
Will the locksmith deal directly with the insurer?
In most cases, the locksmith’s role is to provide documentation to the property owner, tenant, or property manager, who then submits it to the insurer.
Some insurers may contact the locksmith for clarification, but a professional locksmith will only discuss details with appropriate authorisation to protect privacy and security.
What insurers usually look for
While requirements vary, insurers often want to see:
- evidence that locks were damaged or compromised
- confirmation that repairs or replacements were necessary
- proof that security was restored promptly
Clear, factual documentation from a locksmith helps meet these expectations.
What a reputable locksmith will explain upfront
Before carrying out work where insurance may be involved, a professional locksmith will:
- explain what documentation can be provided
- outline what details will appear on invoices or reports
- answer questions about supporting an insurance claim
When you contact Terry’s Locksmiths, these points are explained clearly so you know what to expect.
Need help right now?
If you need locksmith documentation for an insurance claim or urgent assistance securing your property, contact Terry’s Locksmiths here:
https://tlslocks.com.au/contact-us/